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Tarot Garden Website News:
Information about our recent upgrades

Click here if you wish to jump to the "Addenda" section, where you can review the latest additional information about our account system functionality.

Greetings one and all! As always, we're pleased that you've decided to spend some time with us.

Whether this is your first time browsing our site, or you're a frequent visitor, you'll want to be aware of the many changes we've been implementing recently. At first, these changes will be most apparent in our redesigned "look," and the long-awaited implementation of our online shopping cart. Later, we'll be adding new services and attempting to improve the general navigational "flow" through the many features we offer, now and in the future.

During our current "upgrade" phase, we'll be phasing in new features over a period of time. We do appreciate your patience and understanding as we work through the various "quirks" inherent in the process.

Most importantly, you'll want to be aware of what you will and will not be able to accomplish using our new online shopping cart system. As always, your order is important to us, and we want your shopping experience with us to be as pleasant as possible. However, there are still several limitations of our online shopping cart, so we recommend you read and familiarize yourself with the following details:

  • In order to use our online shopping cart, you will eventually have to establish an online account with us. You don't need to set up an account before starting your first shopping session, but you will not be able to complete your order and "check out" online without eventually establishing an account. Our system will direct you to the account setup page if you try to complete an order before you have set up your account. Once you have established your account, you can log in anytime to enjoy shopping with us!

  • There is no charge to set up a Tarot Garden account. For more information on Tarot Garden accounts, please see our new Accounts FAQ page.

  • The "Accounts" and shopping cart portions of our website are secure. Our site certificate is signed by DigiCert. Most browsers will confirm that you are on a secure page by displaying some sort of symbol, such as a closed padlock, somewhere within the borders or toolbars of your browser window. If you see this symbol when you are viewing pages of our site that are used to transmit personal information, you can be assured that your information is being transmitted in an encrypted and secure fashion.

  • We consider our online shopping cart to be in a "live beta test" phase. Our system has passed the initial alpha tests, but we're sure our clever and inventive clientele will be able to find areas where things could be improved further. Please feel free to forward your questions and comments about our new system to our programmer and webmistress, Jeannette, at jkr@tarotgarden.com.

  • Some features of our shopping system have not yet been implemented. At present, you should be able to put items in your cart, complete the checkout (once you've set up an account), receive email confirmation of your order, review your order history, and submit preorders and backorders. In the future phases, we will implement a wishlist feature, and the option to automatically add purchased items to your account Collection Tracker list.

  • We do not require you to use our online shopping cart system to order from us. If you experience problems with the online shopping cart, or simply prefer a more "personal" level of service, you are more than welcome to place your order by email by directing inquires to sales@tarotgarden.com, or by phone at (515) 224.7654 (we're in the U.S. Central Time Zone).

In addition to our shopping cart, here is some additional information about the current state of our site upgrade, and what additional changes you can expect to see over the coming months:

  • As past visitors to our website will have noticed, we are in the process of changing the "look" of our website to a more "professional" format. Our previous format was designed for speed of loading; however, with widespread use of faster Internet connection services, we've allowed ourselves the luxury of incorporating a few more "graphical" elements. Our initial tests indicate that our site load time has not been noticeably compromised by the new design elements. Past slowdowns in our site service have been conclusively tied to problems with our ISP, and not with our server or site design. At present, our ISP problems seem to be resolved, but anyone experiencing slow navigation of our website should contact us with the details.

  • While our database and Boutique have been redesigned to incorporate our new "look," it may be some time before we transfer all of our site pages over to the new design. In addition to the database and Boutique, we've implemented the changes into our new account system and shopping cart, and our homepage will follow next. Changes to the format of our Library pages will probably not take place until much later.

  • We've redesigned and reorganized our general information pages. These pages are now lumped under the heading "Info / Help," and can be accessed by using the button on the navigation bar available at the top of most of our site pages. These pages include: our "About Us" introduction page, our FAQ, our calendar of shows and events, and our contact information.

  • Many of the features that we previously offered as "discreet" services on our website are now being gathered under the "Account" heading on our site navigation bar. However, two of our site features also remain available through our old submittal forms: our mailing list signup, and our readings service.

Addenda:

  • 21 March 2008: FINALLY! We have been able to reproduce one of the redirect problems encountered by a small segment of our site visitors -- namely, some URL "not found" errors that most frequently surfaced when account holders used the deletion or cancel functions on some of their personal lists (preorders, backorders, wish lists, etc.). Having at last reproduced the problem, it didn't actually take long to solve it. We encourage users to continue to inform Jeannette at info@tarotgarden.com or jkr@tarotgarden.com if you receive any unexpected error messages when navigating our website.

  • 16 March 2008: A "wish list" feature has been implemented for Tarot Garden account holders. When you are logged into your Tarot Garden account, a heart icon with an "Add to Wish List" button will appear next to each entry in any Boutique listing. Clicking this button will add the title to your personal wish list. Each account holder has been assigned a unique numerical code (displayed above your wish list on the Wish List screen) that can be provided to others who want to use your wish list information to select and purchase items on your behalf (for example, as a birthday or holiday gift, or as a trade item). We made the decision to make wish lists available to others only if they possess the proper wish list code, for confidentiality reasons -- that is, your wish list is not accessible by your name or any other personal information that you may not wish to disclose to others. Furthermore, when using your personal wish list code to display your wish list, only your initials and general geographic location are provided as confirmation of your identity. This is intended to prevent casual site visitors or spammers from entering random codes and pulling up usable personal information to identify you. Full details on the wish list feature are available on our Account FAQ page.

  • 15 March 2008: USPS tracking information has been added to customer order records. The tracking number will be included in the order confirmation email sent to the address registered with your Tarot Garden online account. A clickable link with the tracking information is now also available on your account 'History' screen. This number is available for USPS trackable orders shipped on or after 10 March 2008. Please note that tracking is not insurance; if a package is lost, we cannot do more beyond supplying the tracking number already provided  if you did not request insurance. Furthermore, tracking information may not be available for international orders once the package leaves the U.S. However, the tracking number may be usable by the postal service of the destination country; check with your local post office to learn what extended tracking options may be available to you.

  • 13 March 2008: In order to better manage the number of requests we've received regarding the likely market value of particular titles, we have begun to implement a 'Bluebook' feature in our database. When logged into your Tarot Garden account and browsing the database (not the Boutique), a 'View Bluebook Value' button will now be available. Clicking this button will bring up information on the Tarot Garden's bluebook appraisal for that title. As of this writing, this feature is too new for us to have updated many of our database entries to include this information. The bluebook data will become more complete as time goes along. Please refer to our FAQ entry on this topic for more information and caveats related to this feature.

  • 13 March 2008: The online collection tracker now has a field where you may enter the assessed value of items in your collection list, and a link that generates the collection list in a report format specially suited for hardcopy printouts. In addition, a checkbox has been added to the shopping cart checkout screen that will allow you to indicate that the items in your shopping cart should be added to your collection list automatically.

  • 26 September 2007: Our referal / partnership program is now up-and-running. For more information on this mega-cool feature, you can read a quick overview on our Account FAQ page by clicking here.

  • 9 June 2007: Our online backorders feature is now available! For re-orderable items that are out-of-stock, Tarot Garden account holders no longer have to send an email to Jeannette to request that they be placed on the restock "notify" list. Simply log into your Tarot Garden account, look up the out-of-stock item in our online Boutique, and click the "Submit Backorder" button. You will be asked how many copies you want to put on backorder, and then... voilá! You are instantly added to the "notify" list. Once you receive your availablity notification, you can then go to your "Backorders" screen and click the "Add to Cart" button for that item. You can also cancel backorder requests from the "Backorders" screen, or review the status of past and current backorders. Also on the "Backorders" screen (as well as below the "Submit Backorders" button displayed with out-of-stock titles) is a "View Log" button. Clicking the "View Log" button will provide a list of entries regarding the progress on restocking the item (if available).

  • 9 June 2007: Corrected a problem with the login screen that was preventing the system from being "case sensitive" to user's login names.

  • 4 April 2007: Added a feature to the Search Service submission form that shows how many other requests are already in the queue (as of that time) for the selected title.

  • 18 February 2007: Huzzah! We've now integrated preorders into the online account system. If you log into your Tarot Garden account, you can use the "Submit Preorder" button next to any pre-orderable listing to get your request (for one or more copies) into the queue. You can also cancel existing requets online. The "Preorders" link, available when you are logged in and within the "Accounts" section of our website, will get you to your preorder history, and allow you to manage active preorder requests. Preorders will, for the time being, also still be accepted by email for those who do not want to set up an online account. But if things get too tricky to juggle, we may ultimately require online accounts for persons who want to take advantage of our special preorder pricing for forthcoming titles.

  • 29 November 2006: A problem with our shopping cart redirect from the PayPal service seems to be fixed. Prevously, customers using our online cart and paying by PayPal were directed to a non-existent URL after payment had been issued. Users should now be correctly redirected to their Tarot Garden account menu page once the system leaves the PayPal site.

  • 4 September 2006: We seem to have fixed some of the problems that were interferring with proper operation of some of our site features for visitors using the Mozilla "Firefox" browser. The Boutique "Add to Cart" buttons and the "Submit" button on the search service request form now seem to move the user on to the proper next step. Other (somewhat less serious) problems seem to persist, however, such as the opening of unneeded new windows during the checkout process. We will continue to address Firefox interface problems at time permits.

  • 21 August 2006: The beta version of our online collection tracker is now implemented. While we plan to add more features over time, the basic function of this tool is now available for use. When you are logged into your Tarot Garden account, all entries in our database will display an "Add to Collection List" button. Clicking this button will include the deck in your personal, online record of decks owned. You can access the list from any account screen by clicking the "Collection" link on the "Account" sub-navigation bar. The list is currently sorted alphabetically by title; other sort options may be added over time. User-modifiable fields include "# of Copies Owned" and "Notes."

  • 19 August 2006: We've located two different causes of our shopping cart checkout problem. The first is the Firefox browser, which seems to be misreading our header redirect instructions. As we're not sure how to fix this problem at the moment, we can only recommend that customers making online purchases using our shopping cart should use broswer software other than Firefox. The second cause is external frames -- in particular, frames left by Aeclectic Tarot and certain Google pages above our site pages. We have begun to implement code that removes these frames before the user reaches the checkout screen, but as we have not been able to adjust the code for all affected pages, please be aware that you should take advantage of any "remove this frame" links provided by the offending frames before proceeding to our checkout screen.

  • 29 March 2006: The "Readings by Dan" service has now been rolled into the account system, so that customers may request and pay for readings through their Tarot Garden account, and review a complete history of all request results online. For more information, visit our Services FAQ page.

  • 27 March 2006: Huzzah! We have at last reactivated our "Card Credits" bonus program catalog. Customers who have set up an online account with us AND indicated in their "Settings" screen that they wish to participate in this program may now use the "Bonus Pts" link from any account screen to review the bonus program catalog and make selections. Selections made from the Card Credits catalog are added to the online shopping cart, just like regular purchases, but will display the point cost rather than a dollar value. Note that enrollments received for the beta version of the "Card Credits" program are NOT automatically rolled into the new account system. If you have not set up a Tarot Garden account under the new system, you will be unable to take advantage of the Card Credits program. For more information on the Card Credits program, see our "Accounts" FAQ page.

  • 25 March 2006: We have rolled our search service into our Account system. Now, in order to submit a search request, you must be logged into your Tarot Garden account, and use the new "Submit Search Request" button that is automatically displayed with qualifying entries in our database. More information on our search service can be found on our Services FAQ page.

  • 23 March 2006: A bug in the account "Settings" screen has been corrected. After selecting (or changing) a credit card expiration date, the selected expiration year information was being transmitted correctly. However, when the information was retrieved for later display, the display incorrectly added 3 years to the stored data. Credit card expiration years now display accurately on the "Settings" screen.

  • 22 March 2006: The shipping calculations used for the pre-checkout shopping cart screen have been updated so that a more accurate shipping estimate is reflected for non-U.S. customers. Prior to the adjustment, the shipping cost displayed reflected an estimate based on a U.S. destination. Now, the pre-checkout screen displays a shipping estimate for overseas buyers that matches the shipping estimate on the final checkout screen.

  • 22 March 2006: The bug mentioned in the 10 March 2006 fix did not include a fix to the email that was sent out after the order was submitted. Although the customer confirmation email displayed the correct order total, the discounted items still displayed at their undiscounted prices. The email has been adjusted to correctly display the discounted prices for the individual items, as well as being reflected in the order total.

  • 10 March 2006: We have located and corrrected a bug that was preventing sale items from being added to the shopping cart at their discounted price. Now when sales items are selected for purchase, the sale price will be displayed rather than the retail price.

  • 6 December 2005: The "History" link is now functional for online accounts. We are in the process of entering all past, non-shopping-cart orders for established customers who have set up their online account. Despite the checkout problems noted above, the order "History" link is now functional, and appears to be working without problems for all site visitors.

  • 6 December 2005: A number of customers have experienced problems when attempting to check out after filling their shopping cart. Our system will insist that the customer is not logged in, even if he or she has logged in without logging out several times. We have made some adjustments that have lessened the frequency of this problem, but we are still receiving a few reports from customers for whom the problem persists. We are continuing to try and determine what is causing these last "holdout" instances of this error, but in the meantime, anyone experiencing checkout problems should contact us to let us know. If you successfully set up your Tarot Garden online account, we can process your order manually. All we need is an email sent to sales@tarotgarden.com, or a call to Jeannette at 515.224.7654, stating the items you wish to order, and we'll have your decks on your way to you immediately.

Once again, if you have questions or comments about our site, please visit our FAQ pages, or write or call us anytime!

The Tarot Garden
Website News


Some additional information on what to expect as we grow and change!




This site maintained by The Tarot Garden; Jeannette K. Roth and Dan M. Pelletier, proprietors.

This page © 2001 - 2006, Jeannette Roth and the Tarot Garden, Inc. Images of tarot cards on this site are copyrighted to their respective designers, artists, and publishers, and are used for example purposes only; no copyright infringement is intended. Unauthorized use of our website material, including articles, text descriptions, database listings, image scans, and other Intellectual Properties contained herein, without our express written permission is strictly prohibited;.see our FAQ for additional information. Questions regarding this page should be directed to info@tarotgarden.com.