<< Prev

Next >>

Frequently Asked Questions: Index of Topics

---

Our FAQ pages contain information that addresses approximately 90% of the general, non-pricing-related questions we receive each day. We've also scattered a few informational "goodies" about navigating our website and database that you might find interesting and helpful. Use the "<< Prev" and "Next >>" links located near the upper right-hand corner of our FAQ pages to browse the information, or use the links in the index below to "zoom in" on specific topics of interest.

• Database FAQ

  • What is the Tarot Garden database?

  • What is the difference between the database and the Boutique?

  • How do I search the database for decks of interest?

  • How can I link to a specific listing in your database?

  • I tried linking directly to an entry in your database, but the link returned more than one title...why?

  • What if I find an error or problem in the database?

  • Database search "secrets"

• Boutique FAQ

  • What is the Tarot Garden Boutique?

  • Why is the Boutique divided up into sections? What is the difference between the sections?

  • What is a "Gift Alert?"

  • How do I find the selection I want?

  • How do I preorder a title that hasn't been released yet?

  • The item I want is out of stock; can you notify me when you have it available again?

  • How can I special-order an in-print title that's not currently available through your Boutique?

  • The item I want to buy is listed as being in your "offline inventory" -- what does that mean?

  • What if I don't find the deck I'm looking for in the Boutique?

  • I found something I want to buy -- how do I order and pay for it?

  • Do you ship to locations outside of the United States? What shipping options do you offer?

  • I'm ordering from outside of the United States. Can you put down that the package is a "gift" and declare a low value for it on the customs form?

  • When will my package arrive? How can I track my Tarot Garden shipment?

  • What methods of payment do you accept?

  • Can I order and pay for items with PayPal, without using your online shopping cart?

  • Do you accept payment in currencies other than U.S. dollars?

  • Can you bill me for my order in my local currency?

• Services FAQ

  • What is the Tarot Garden mailing list?

  • What is the Tarot Garden Search Service?

  • How do I submit a search service request?

  • Are there fees to use the Search Service?

  • How likely is it that you will be able to locate the deck I want?

  • I submitted a search request, but never received a reply or confirmation -- why?

  • What sorts of readings services do you offer?

  • Do you buy tarots, or accept consignment sales?

• Account FAQ

  • Why should I set up a Tarot Garden "account?"

  • Are there any fees associated with setting up a Tarot Garden account?

  • Is your site secure? Will the information I send be protected from theft?

  • How do I use my Tarot Garden account to place an order online?

  • How do I use my Tarot Garden account to preorder a future release?

  • How do I use my Tarot Garden account to backorder an out-of-stock title?

  • How can I build a "wish list" of titles I hope to purchase in the future?
    

  • Can other people access my wish list?

  • Is a Tarot Garden account required to access my wish list?

  • What is your "Card Credits" (bonus) program?

  • What is your partnership/referral program program?

  • I've done business with you in the past, and enjoy the personal service. Do I have to use your online shopping cart to make my purchases from now on?

  • What other services are available with a Tarot Garden account?

• Copyright / Intellectual Property Issues and Other Miscellaneous Questions

  • What is the copyright status of the card images used on your website?

  • Under what conditions may others use the information and images from your website and database?

  • I wrote or called for information, but never received a reply -- why?

  • I tried phoning you, but I got a weird message about "Privacy Plus." What is that?

  • What is your policy regarding the "sharing" of my personal information with other companies or entities?

  • I'm looking for a deck that... {has a card that looked like ----, was published in ---, my friend bought a long time ago, etc., etc., etc.}...can you tell me what it is and where I can find it?

  • What is the current market value of {insert deck name here}?

  • I've made a tarot deck, and I want to get it published. How do I do that?

The Tarot Garden Frequently Asked Questions Have questions about our website and our services? Here's the place to look for the answers!

Top

<< Prev

Next >>